Video: Building Capacity and Capability: The Really BIG Challenge!

in Building Capability, Videos

By David M. Williams, Ph.D.

In 2017, I had the honor of sharing the stage with Dr. Amar Shaw, Chief Quality Officer at East London Foundation Trust. Dr Shaw is a consultant forensic psychologist and improvement advisor. Together we delivered a plenary talk on building improvement capability at the BMJ Institute for Healthcare Improvement International Forum on Quality and Safety in Healthcare in London. Here is the complete video of our talk.

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