From the Blog

Quality as a Organizational Strategy (QOS)

by David M. Williams, Ph.D. In healthcare and education improvement, improvers have experienced the benefits of applying improvement science and related tools and methods to solve problems that matter. Now, leaders have started to think about how to do quality as a strategy for leading organizations. How do you lead for quality? What does that […]

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PDSA Exercises

Created by Dr. Williams to teach PDSA testing, time-series measurement, and collaboration, the Mr Potato Head PDSA exercise and Coin Spin PDSA exercise are used worldwide by the Institute for Healthcare Improvement, the Carnegie Foundation for the Advancement of Teaching, and improvement organizations across Health, Education, and Social Care. Free updated facilitator guides are now available.

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