From the Blog

What’s Your Management Method?

By David M. Williams, Ph.D. Source: James L Reinertsen, MD, The Reinertsen Group Recently I sat down with Dr. Jim Reinersten to think about what makes traditional leaders shift to being quality leaders. Dr. Reinersten is a rheumatologist by training and former hospital chief executive. He’s also a Senior Fellow at the Institute for Healthcare Improvement […]

PDSA Exercises

Created by Dr. Williams to teach PDSA testing, time-series measurement, and collaboration, the Mr Potato Head PDSA exercise and Coin Spin PDSA exercise are used worldwide by the Institute for Healthcare Improvement, the Carnegie Foundation for the Advancement of Teaching, and improvement organizations across Health, Education, and Social Care. Free updated facilitator guides are now available.