Coin Spin PDSA Exercise

in Building Capability, Knowledge, Measurement, PDSA, Variation, Videos

By David M. Williams, PhD Several years ago, I was facilitating an improvement learning session and planned to use an exercise to help the participants learn how to do proper PDSAs and track data over time in a run chart. Normally, I would use my Mr. Potato Head PDSA exercise, but I didn’t want to carry […]

Video: Building Capacity and Capability: The Really BIG Challenge!

in Building Capability, Videos

By David M. Williams, Ph.D. In 2017, I had the honor of sharing the stage with Dr. Amar Shaw, Chief Quality Officer at East London Foundation Trust. Dr Shaw is a consultant forensic psychologist and improvement advisor. Together we delivered a plenary talk on building improvement capability at the BMJ Institute for Healthcare Improvement International […]

Candy Exercise to Learn About Variation

in Building Capability, Variation, Videos

By David M. Williams, PhD Looking for easy ways to help your team understand variation and the difference between common cause and special cause. One exercise I enjoy using is counting candy. All you need is ten or more “fun size” packets of regular M&Ms and one to two “fun size” peanut M&Ms. Run charts can […]

What’s an Easy Way to Learn about PDSA Cycles?

in Building Capability, PDSA, Videos

By David M. Williams, PhD Interview with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d appreciate.