DMWAustin is pleased to be working with Professional Ambulance Service in the Boston Metro area of Massachusetts. A family owned, for profit ambulance service, ProEMS was founded by two friends more than 40 years ago with one ambulance. Today, it has grown to provide paramedic level emergency services in Cambridge – home to Harvard University and the Institute for Healthcare Improvement – as well as medical transportation, professional education, and oxygen services to surrounding areas. ProEMS is a recognized leader in Massachusetts and nationally. The leadership and frontline staff has a long history of chasing performance improvement and our work together will focus on enhancing their use of measurement to enable learning for improvement and to support monitoring performance results. DMWAustin is pleased to be working with this great organization.