This week, I have been reading a great book by my colleague Robert Lloyd, PhD, Executive Director of Performance Improvement at the Institute for Healthcare Improvement. Published in 2004, Quality Health Care: Developing and Using Indicators is a great resource for learning about process improvement in health care. Last night, as I finished a chapter (Ch.3), I […]
Opening Plenary – Texas Medical Group Management Association
in Health CareOn April 7th, Dave Williams had the pleasure of opening the annual meeting of the Texas Medical Group Management Association (MGMA) in San Antonio, Texas with a plenary talk on the Science for Improvement (see link below). More than 200 members came together for a mutli-day conference with a focus on accelerating performance. The Texas […]
Brattleboro Retreat’s Uniformed Services Program
in Health Care, Public RelationsThe Brattleboro Retreat is a not-for-profit mental health and addiction treatment center located in Southern Vermont. It provides a range of diagnosis and treatments for children, adolescents, and adults throughout New England. More than 175 years old, the Retreat is located on a historic campus in beautiful Brattleboro, VT. It was the first mental health […]
Client Profile – Professional Ambulance
in Health CareDMWAustin is pleased to be working with Professional Ambulance Service in the Boston Metro area of Massachusetts. A family owned, for profit ambulance service, ProEMS was founded by two friends more than 40 years ago with one ambulance. Today, it has grown to provide paramedic level emergency services in Cambridge – home to Harvard University and […]
Client Profile – Coalition of Advanced Emergency Medical Systems
in Health CareDMWAustin is beginning a year long journey with the Coalition of Advanced Emergency Medical Systems (CAEMS). Together, we will embark on an improvement collaborative – modeled after the IHI Breakthrough Series Model used in healthcare around the world – to reduce patient risk, improve quality, and control costs. CAEMS is a professional organization whose members are EMS (i.e., […]
One journey ends, but the adventure continues
in Health Care, Public Safety, ResearchAfter many years of always carrying around some earmarked textbook and a file folder of articles, of squeezing in writing around family and typing away in hotel rooms on client trips, and of wondering when it will ever end, I finally finished the doctoral journey. The dissertation is finished and approved, the defense is complete, […]
Client Profile – The Institute for Healthcare Improvement
in Health CareThe Institute for Healthcare Improvement (IHI) is a not-for-profit organization based in Cambridge, MA. The IHI works with healthcare providers and leaders throughout the world because it believes everyone deserves safe and effective healthcare. The IHI focus on building the will for change and identifying and testing innovative new models for care while partnering with […]