By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Have you ever heard of the 80-20 rule? While its roots are in economics and process improvement, it’s found its way into popular culture. The basic idea is that with everything we are trying to improve, 80% […]
Histograms
in Health Care, Tools & Methods, Variation, VideosBy David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Understanding variation is one of the key lenses of our theory of improvement. As improvers, we aim to reduce the variation of process and create a process that achieves a certain level of reliability. One tool that […]
Stratification
in Health Care, Tools & Methods, Variation, VideosBy David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Frequently, when you look at a problem, you may have questions about various groupings within your data. For example, is there a difference between new staff members vs. experienced staff? Do we see a difference between shifts […]
Cause and Effect Diagrams
in Health Care, Tools & Methods, VideosBy David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. A common challenge for improvement teams is identifying what changes you can test to improve a process or problem. One great method to help you break down ideas is a tool known as a “cause-and-effect diagram.” You […]
HarvardX Practical Improvement Science in Health Care
in Health Care, Improvement Science, VideosBy David M. Williams, PhD Trailer for our Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d […]
Why did you get into health care?
in Health Care, VideosBy David M. Williams, PhD Interview with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d appreciate.
Improvement Science in Health Care
in Health Care, Improvement Science, Videosby David M. Williams, Ph.D. Interview with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d appreciate.
Videos: Early Years Collaborative in Scotland – PDSA Testing & Measurement
in Education, Health Care, Measurement, PDSA, VideosThe Early Years Collaborative in Scotland aims to make Scotland the ‘best place to grow up’ by improving the outcomes of children from prenatal care through entry into primary school. This includes focus on prenatal care, health and wellness, childhood development, parental engagement, and improving the family environment. David M. Williams, Ph.D. (@DaveWilliamsATX) supports the […]
Client Profile – American Medical Response
in Health CareAmerican Medical Responses (AMR) is the largest private ambulance service in North America. Responding to more than 8,600 requests for service per day and with a staff of 17,000, AMR serves 2,100 communities in 38 states. It is also one of the first organizations Dr. Williams worked with as a paramedic back in Springfield, MA. […]
Small Tests, Collaborative Learning, & Mr. Potato Head
in Education, Health CareFor the last few weeks, I have been testing an experiential exercise to quickly train large groups to use rapid cycle, small tests of change (i.e., PDSA cycles). The exercise involves teams learning through testing how to assemble a toy Mr. Potato Head. I modified the exercise after working with with Dr. Eric Dickson on the […]