Pareto Charts

in Health Care, Tools & Methods, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Have you ever heard of the 80-20 rule? While its roots are in economics and process improvement, it’s found its way into popular culture. The basic idea is that with everything we are trying to improve, 80% […]

Histograms

in Health Care, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Understanding variation is one of the key lenses of our theory of improvement. As improvers, we aim to reduce the variation of process and create a process that achieves a certain level of reliability. One tool that […]

Stratification

in Health Care, Tools & Methods, Variation, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. Frequently, when you look at a problem, you may have questions about various groupings within your data. For example, is there a difference between new staff members vs. experienced staff? Do we see a difference between shifts […]

Cause and Effect Diagrams

in Health Care, Tools & Methods, Videos

By David M. Williams, PhD Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. A common challenge for improvement teams is identifying what changes you can test to improve a process or problem. One great method to help you break down ideas is a tool known as a “cause-and-effect diagram.” You […]

HarvardX Practical Improvement Science in Health Care

in Health Care, Improvement Science, Videos

By David M. Williams, PhD Trailer for our Harvardx course Practical Improvement Science in Health Care with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d […]

Why did you get into health care?

in Health Care, Videos

By David M. Williams, PhD Interview with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d appreciate.

Improvement Science in Health Care

in Health Care, Improvement Science, Videos

by David M. Williams, Ph.D. Interview with the Institute for Healthcare Improvement. — If this was helpful, share and include me @DaveWilliamsATX. Sign up here to receive a monthly email from me that includes all my blog posts and other Improvement Science resources I think you’d appreciate.

Videos: Early Years Collaborative in Scotland – PDSA Testing & Measurement

in Education, Health Care, Measurement, PDSA, Videos

The Early Years Collaborative in Scotland aims to make Scotland the ‘best place to grow up’ by improving the outcomes of children from prenatal care through entry into primary school. This includes focus on prenatal care, health and wellness, childhood development, parental engagement, and improving the family environment. David M. Williams, Ph.D. (@DaveWilliamsATX) supports the […]

NHS South West Improvement Profiled at IHI Forum

in Health Care, Measurement, Public Relations

Each year, at the Institute for Healthcare Improvement National Forum in Orlando, FL, project results from across the IHI portfolio are profiled in the annual progress report. This year, one of those projects was the NHS Improvement collaboratives in the South West of England. The run chart above reflects a 7% reduction in Hospital Standardised […]

What we think we say – How we speak to our customers.

in Health Care

While sitting in on a session at the Institute for Healthcare Improvement National Forum a presenter displayed the following quote on the screen and asked the audience of doctors, nurses, and health care administrators to translate it. “There’s bear in a plain wrapper doing flip flops around 78 handing out green stamps.” The sentence is […]