How does Google’s Chromebook Change Us?

in Public Relations

Yesterday, at its developers conference, Google, Inc announced its next big move…the Google Chromebook…a computer designed solely as a gateway to the internet using the Google Operating System based on the Chrome browser. Turn it on, and it starts up in less than 10 seconds. Once on the internet (via a Wi-Fi connection or a built in […]

Coworking – An Emerging Trend in Non-Traditional Workplaces

in Public Relations

To my left is a recovering media producer who now uses her powers as the campaign manager for a not-for-profit called Hope Phones. They recycle our old mobiles and use the proceeds to give cell phones to health workers in developing countries to expand the reach of their health services. A table away, is an intellectual property attorney who […]

Brattleboro Retreat’s Uniformed Services Program

in Health Care, Public Relations

The Brattleboro Retreat is a not-for-profit mental health and addiction treatment center located in Southern Vermont. It provides a range of diagnosis and treatments for children, adolescents, and adults throughout New England. More than 175 years old, the Retreat is located on a historic campus in beautiful Brattleboro, VT. It was the first mental health […]

What makes a hospital (or any organization) great?

in Health Care, Public Relations, Research

On St. Patrick’s Day, the New York Times published a story about what makes hospitals great. The article was the result of a qualitative study published this week in the Annals of Emergency Medicine looking at the what distinguishes top performing hospitals from low performing hospitals in the care of acute myocardial infractions (“heart attacks”). […]

2011 TEDxAustin Reflections

in Public Relations

***UPDATE: The TEDxAustin talks have been added to YouTube. Watch them here. Last month, if you followed my contributions to social media (@dmw911), you likely caught one of the many snippets from my experience at TEDxAustin. On Saturday, February 19th, 2011 Austin, Texas played host to an all day, locally organized TED event. (Yes, sadly […]

Google, Inc Studies Attributes of Their Best Leaders

in Leadership, Public Relations

Have you ever wondered what were the attributes of the best leaders? Statisticians at Google, Inc did as well. Enter “Project Oxygen”. So, the masters of data poured over multiple sources of information providing insight into the success factors within their organization and conducted hundreds of interviews. The results are eight rules and three pitfalls […]

Measure Hunting: Breaching Barriers of Patient-Friendly Design

in Public Relations

Today I received a copy of EMS World (formally Emergency Medical Services magazine). On pages 108 and 109 is a great article by John Erich, Associate Editor entitled Measure Hunting: Breaching Barriers of Patient-Friendly Design. John sat in on a talk I did at the 2010 Pinnacle EMS Forum sharing the results of my doctoral […]

The Stout Archives for EMS

in Public Relations

As an undergraduate student studying emergency health services (EHS) management, I was exposed to the work of EMS consultant Jack Stout and a series of articles he authored in the Journal of Emergency Medical Services (JEMS) in the 1980s and 90s. Mr. Stout has long been retired and I sadly have never met him, but […]

New article in Canada’s Qmentum Quarterly

in Public Relations

Qmentum Quarterly: Quality in Health Care is new publication produced by Accreditation Canada. This month’s issue (July 2010) is focused on Emergency Health Services in Canada, including pre-hospital and in-hospital care. I contributed a piece called “Enhancing Organizational Performance Through Process Improvement” (pp. 18-20). Using an ST Myocardial Infarction (STEMI) cases as an example of […]

One journey ends, but the adventure continues

in Public Relations

After many years of always carrying around some earmarked textbook and a file folder of articles, of squeezing in writing around family and typing away in hotel rooms on client trips, and of wondering when it will ever end, I finally finished the doctoral journey. The dissertation is finished and approved, the defense is complete, […]