NYT Magazine: Making Health Care Better

in Public Relations

On the Sunday morning following the House’s vote on health care reform, the New York Times Magazine has an excellent article by David Leonhardt about Brent James, MD and Intermountain Healthcare (Utah and Idaho) and their efforts to reduce costs, control variation in care, and improve outcomes using process improvement. Read the article here.

In the Spotlight: Saybrook Profiles an Improvement Advisor

in Public Relations

For the last six years, I have been studying and conducting my doctoral research at Saybrook Graduate School and Research Center in San Francisco. It has been a wonderful community of scholar-practitioners and I have had the pleasure to work with and learn from some of the top thinkers in organization development, transformational change, and […]