The Institute for Healthcare Improvement (IHI) held its 20th Annual National Forum on Quality Improvement in Health Care in Nashville, TN this week. Thousands of healthcare leaders from across the globe were on-site and thousands more watched virtually from afar to learn about how to fundamentally change the way patients are served by applying process […]
The Importance of Grit
in UncategorizedSince the dawn of time, researchers have been in search of the secret attributes of those that are successful and those that are not. Surprising for many is that a person’s IQ or root intelligence alone is not sufficient. Daniel Goleman, PhD has argued for over a decade that emotional intelligence competencies or human competencies […]
Six Core Concepts of Superior Leaders
in UncategorizedMarcus Buckingham has been steering leaders for several years through his best selling books First, Break All the Rules and Now, Discover Your Strengths based on The Gallup Organization’s study of 80,000 managers and 3 million employees. Now he does it again in his new book The one Thing you Need to Know…About Great Managing, […]
Breakthrough Productivity Enhancement
in UncategorizedBreakthrough Productivity Enhancement By David M. Williams, DMWAustin consulting Every December, Harvard Pediatrician and Institute for Healthcare Improvement (IHI) founder, Donald Berwick, MD ignites thousands of high level healthcare executives with passionate speeches that layout ambitious charges to save lives. In December 2006, he proposed that hospitals across the nation strive to protect 5 million […]