by David M. Williams, Ph.D. This is part of a series of blog posts on measurement for improvement. You can read them all here. One of the most common questions for a new improver is: How many data points do I need to start a chart? The answer is just 1. Starting with the first […]
No judgment. Measurement for improvement.
in Measurementby David M. Williams, Ph.D. This is part of a series of blog posts on measurement for improvement. You can read them all here. The primary purpose of measurement for accountability is confirmation if a measure meets or does not meet the established target. These measures are common in social systems. Examples include: Targets to […]
Please STOP the Red, Yellow, Green
in Measurementby David M. Williams, Ph.D. This is part of a series of blog posts on measurement for improvement. You can read them all here. There is an epidemic spreading globally affecting leaders and their use and display of data. In a recent article in the ACHE HealthCare Executive publication, fellow improvement advisor Brandon Bennett and […]
QOS: Activity 5 – Managing Improvement Efforts
in Knowledge, Quality as an Organizational Strategy (QOS)by David M. Williams, Ph.D. In a recent blog post (here), I shared how Associates in Process Improvement transformed Dr. Deming’s theory of Organizations Viewed as a Production System into a five-part approach known as Quality as an Organizational Strategy. In this series, we’ll take a deeper look at each of the five activities including […]
QOS: Activity 4 – Planning
in Quality as an Organizational Strategy (QOS)by David M. Williams, Ph.D. In a recent blog post (here), I shared how Associates in Process Improvement transformed Dr. Deming’s theory of Organizations Viewed as a Production System into a five-part approach known as Quality as an Organizational Strategy. In this series, we’ll take a deeper look at each of the five activities including […]
QOS: Activity 3 – System for Obtaining Information
in Quality as an Organizational Strategy (QOS)by David M. Williams, Ph.D. In a recent blog post (here), I shared how Associates in Process Improvement transformed Dr. Deming’s theory of Organizations Viewed as a Production System into a five-part approach known as Quality as an Organizational Strategy. In this series, we’ll take a deeper look at each of the five activities including […]
QOS: Activity 2 – Organization Viewed as a System
in Measurement, Quality as an Organizational Strategy (QOS), Systemsby David M. Williams, Ph.D. In a recent blog post (here), I shared how Associates in Process Improvement transformed Dr. Deming’s theory of Organizations Viewed as a Production System into a five-part approach known as Quality as an Organizational Strategy. In this series, we’ll take a deeper look at each of the five activities including […]
QOS: Activity 1 – Purpose, Mission, Vision, and Beliefs
in Quality as an Organizational Strategy (QOS)by David M. Williams, Ph.D. In a recent blog post (here), I shared how Associates in Process Improvement transformed Dr. Deming’s theory of Organizations Viewed as a Production System into a five-part approach known as Quality as an Organizational Strategy. In this series, we’ll take a deeper look at each of the five activities, including […]
Developing Improvement Capability: Part 4 – How do we scale up our improvement capability?
in Building Capabilityby David M. Williams, PhD As organizations pursue quality as a business strategy, they quickly realize a need to develop improvement capability across the workforce. This requires understanding what people need to know, who needs to know what, and what is the best way to learn. This is part four of a four-part series. You […]
Developing Improvement Capability: Part 3 – What is the best way to learn to improve?
in Building Capabilityby David M. Williams, PhD As organizations pursue quality as a business strategy, they quickly realize a need to develop improvement capability across the workforce. This requires understanding what people need to know, who needs to know what, and what is the best way to learn. This is part three of a four-part series. You […]