A critical lens of Deming’s System of Profound Knowledge is knowledge of psychology, which involves concepts of human behavior. In improvement and change, we are frequently faced with the need to change behavior and increase our knowledge. How might we do that?
One way to enhance behavior change, or at least learning about what it’ll take to do it well, can be doing a challenge.
I recently facilitated a 20-day challenge with the participants of the Building a Teaching Effectiveness Network (BTEN) led in partnership by the Carnegie Foundation for the Advancement Teaching, the American Federation of Teachers, and the Institute for Healthcare Improvement at their summer institute. The aim was to engage participants in having to do at least 20 rapid cycle PDSA tests in a month, on a topic of their choosing and that was in their control. The result was great knowledge building, more understanding of the value of PDSA testing (and documenting PDSAs), and increased will for doing improvement work this school year!
For the month of August, I have decided to engage in a 20 day challenge to increase my knowledge and learn about how I can change my process and behavior to achieve a desired outcome. One area my performance has been lacking is in consistantly posting to the DMWAustin blog. The blog is intended to be an avenue to share with friends, colleagues, clients, potential future clients, and anyone who is interested in topics I find value in sharing around improvement. Sadly, my contributions are few and far between.
Today, I am challenging myself to contribute a post every business day throughout the month of August and share what I’m learning along the way. This will be a challenge! So, please follow along and do share comments back with me as you read. If you want to subscribe to the RSS feed for the blog, you can do so here. Or, you can follow the blog through our Facebook page and on Twitter.
What could you or your team test for 20 days? Let the challenge begin!