Today, I had the pleasure of speaking to a group at the University of Texas LBJ School’s Center for Health and Social Policy about prehospital emergency health services systems. As a former paramedic, EMS research, and organizational systems improvement advisor with my colleagues at Fitch & Associates, I was able to share a unique understanding of the history and evolution of EMS systems in America. The Institute of Medicine’s 2006 report Emergency Medical Services at the Crossroads served as a framework for the discussion. It’s not often I’m invited to present this information to audiences outside of the EMS and public safety industry and it was great to see people engaged in the topic and asking great questions about quality, performance, system design, and public policy. Copies of the slides should be available soon on the CHASP website here.
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